SMS TERMS & CONDITIONS:

SMS Communication Terms of Service MUST be included in the privacy policy or as a separate document. If the customer has a Terms and Conditions page, this information should be included there, and not in the privacy policy.

The Terms & Conditions MUST include the following:

SMS Terms & Conditions

Coast to Coast Van Lines LLC

SMS Consent Communication

The phone numbers obtained as part of the SMS consent process will not be shared with third parties or affiliates for marketing purposes.

Types of SMS Communications

If you have consented to receive text messages from Coast to Coast Van Lines LLC, you may receive SMS messages related to the following:

Move scheduling and appointment confirmations
Appointment reminders or arrival notifications
Follow-up messages regarding your move or service request
Billing inquiries, payment reminders, or account updates
Promotions or special offers (only if you have explicitly opted in)

Example message:
“Hello, this is Coast to Coast Van Lines LLC reminding you of your scheduled move on [Date]. Reply STOP to opt out of SMS messages at any time.”

Message Frequency

Message frequency may vary depending on the type of communication.
You may receive up to 5 SMS messages per week related to your move, billing, or account status.

Potential Fees for SMS Messaging

Standard message and data rates may apply depending on your mobile carrier and plan. These fees may vary for domestic or international messages.

Opt-In Methods

You may opt in to receive SMS messages from Coast to Coast Van Lines LLC through the following methods:

Verbally, during a phone conversation
By submitting an online form
By completing a paper form

Opt-Out Method

You may opt out of receiving SMS messages at any time by replying “STOP” to any message you receive.
You may also contact us directly to request removal from our messaging list.

Help & Support

If you need assistance, reply “HELP” to any SMS message or contact us directly at:
https://coasttocoastmoving.net/

Additional Options

If you do not wish to recditional Optionseive SMS communications, simply do not select the SMS consent option on our forms.

Standard Messaging Disclosures

Message and data rates may apply
You can opt out at any time by texting STOP
For assistance, text HELP or visit our Privacy Policy and Terms & Conditions pages
Message frequency may vary

Privacy Policy – SMS Specific Disclosure

Coast to Coast Van Lines LLC collects customer information to provide moving services, scheduling updates, billing communications, and customer support.

Our Privacy Policy is easily accessible on our website and linked in the footer.

SMS Data Use & Sharing

SMS consent and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.

coast to coast van lines